Shipping Diode Dynamics
Domestic (U.S.) Shipping
All domestic (U.S.) orders ship with your choice of UPS or USPS, and all orders placed before 12 PM CST will ship the same day, if all items are in stock. Shipping costs are calculated at checkout, based on order size. Delivery usually takes just 3-5 days.
You will receive updates from our site when your order is shipped, along with a unique shipment number to ensure that your order is correctly accounted for. This allows you to easily reply to us if you have any concerns.
Have a question about your shipment? Just like any other question you might have, simply send us an email and our trained lighting and shipping experts will reply, usually the same day. Or, give us a call during normal business hours.
International Shipping
We ship to almost everywhere in the world using USPS shipping services, along with your country's postal service. Rates are calculated at checkout to ensure fair pricing. We normally offer standard mail, Priority International, and EMS Express. Please note that the shipping time can vary widely, based on your countries mail service and border policies.
Shipments are marked with the value of your purchase price. International customers are responsible for any tariffs or customs fees that may be associated with their shipment. Please check your country's laws and regulations before your purchase.
Puerto Rico: As we use standard USPS, PR is considered a US territory for mailing purposes, and can be selected as such at checkout. Shipping will be domestic U.S. rates.
Canada: We ship to Canada every day! Most small orders will cost around $10 via standard mail. We also offer Priority and Express EMS. To see exact shipping rates, please view your options at checkout. We also offer UPS service to Canada.
Europe, Asia, and Australia: We ship to all other countries using standard mail. You can check the shipping cost at checkout, as it will be calculated based on your cart. We offer standard mail, Priority, and EMS Express.
Customs Fees for International Shipping
Shipments are marked with the value of your purchase price. International customers are responsible for any tariffs or customs fees that may be associated with their shipment. Please check your country's laws and regulations before your purchase.
As we use only standard mail, our customers normally do not incur any type of import fees, customs fees, or tariffs for smaller shipments. However, this cannot be guaranteed, and any fees are the responsibility of the buyer. Please contact us if you have any concerns.